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Frequently Asked Questions
Short answers about services, payments and support. For a complaint or a refund request, use the contact details and the linked policies.
Recharg.co is a digital platform designed to provide access to supported recharge and bill payment services.
Available services may include mobile recharge, DTH recharge and selected utility bill payments. Actual availability depends on the services enabled on the platform.
Select the required service, enter the requested details, review the transaction information and follow the available payment instructions.
Available payment methods are displayed during checkout and may vary depending on the service and payment provider.
Check the transaction status and retain the payment reference. Contact customer support if the issue remains unresolved.
A pending transaction means the final outcome has not been confirmed. Check the original transaction status before making another payment.
Contact customer support with the transaction reference, amount, date and details of the issue. Refund eligibility depends on the transaction outcome and applicable policy. See the Refund & Reversal Policy.
Successful recharges may be irreversible once processed by the relevant service provider. Read the Cancellation Policy before you pay.
No. Availability depends on the operators, billers and integrations enabled on the platform.
Use the contact information published on the Contact Us page. Email dramivoind@atomicmail.io or call +91 96190 16136.